Nasal Reconstruction After Major Accident

PATIENT STORY

Zahid’s Nasal Reconstruction After Major Facial Trauma

Zahid was 19 and had just finished his first year at university when a road traffic accident left him with a severely fractured nose, a destroyed septum, a lacerated upper lip, and the loss of five teeth. Mr Annakan Navaratnam performed major nasal reconstruction using cartilage from Zahid’s ribs and ears to rebuild his nose from the inside out – restoring both its structure and his breathing. Zahid’s mother, Rabeya, was with him throughout his recovery and joined him to share their story.

Zahid was 19, in his first year at university, and it was the last day of term. He had been at the gym with friends, gone out to get food, and was on his way home along a country lane just after midnight when the car was involved in a serious accident.

“I just woke up and felt my nose was broken completely,” Zahid recalls. “My lip was cut too, and I’d lost some teeth.”

For Rabeya, the first sign that something was badly wrong came when she and her husband tried to call Zahid back. “We got a call from his phone, but when his dad answered, it wasn’t him – it was a policeman. That was the first shock.”

The accident had happened close to home. The family rushed to the scene, where the road had already been closed off. “The policeman just said he might have cut his lip. That was all he told us. But when we got to the hospital, it was awful.”

Recovering from the accident

Zahid’s nose had sustained a deep laceration along its length, and his upper lip had been torn away from much of his face. Five of his lower teeth had been knocked out on impact.

“At one point he told me he could feel his breathing coming through the gash in his nose,” Rabeya says. “It was the most traumatic thing we’d been through as a family.”

The relief, when it came, arrived in stages. “The first thing is that he’s alive. Then, when they did the scans, there was no internal damage and no spinal damage. So that was the second relief. After that, we thought – everything else, we can work with.”

In the immediate aftermath, Zahid’s wounds were closed with two layers of stitches, but no structural reconstruction was carried out. “They didn’t rebuild anything, they just stitched it back up,” Rabeya explains. The damage beneath the surface was extensive: the septum, the central structural support of the nose, had been destroyed, leaving one nostril almost completely obstructed and the breathing badly compromised.

Nasal Reconstruction Surgery

On the waitlist for nasal reconstruction

The NHS confirmed it could offer the reconstructive surgery Zahid needed, but with a waiting list of around a year and a half. “For us, at our age, a year and a half doesn’t seem that long. For him, it was like a life sentence,” says Rabeya.

“I’d had the whole summer ahead of me and lots of plans,” Zahid explained, “but suddenly everything changed in an instant. Friends would visit me, but I didn’t want to go out. I couldn’t go to the gym any longer. My sleep was badly affected.”

The family began looking privately and saw three consultants before being referred to Mr Navaratnam. None of the earlier consultations gave them confidence.

“The first one said he doesn’t do this kind of work – that was £275 gone. The second said he could do it, but we just didn’t feel sure.

The first consultation

The introduction to Annakan came, in the end, by chance, through a family friend who had researched a similar operation. “Having worked in private healthcare myself, I know it’s a minefield,” Rabeya says. “You’re just presented with a list of names, and you don’t know who to trust. And there’s a lot of money involved, plus the emotional toll.

“Every time we came out of an appointment without good news, it was another week of him feeling low. He was quite depressed at the time. It was really difficult.”

That changed after the family’s first meeting with Mr Navaratnam. “The three of us walked out feeling: you know what you’re talking about, you’re the right person. He does craniofacial work, which means complex, challenging surgery. We felt completely assured he was going to do a good job. “As a mother, I felt like my child’s life was in his hands, and he knew exactly what he was doing.”

Nasal Reconstruction After Car Accident

Rebuilding a nose from rib and ear cartilage

Mr Navaratnam saw the family in June and was able to offer a cancellation slot in mid-July; a matter of weeks, rather than the year and a half the family had been bracing for.

“The impact on you emotionally and mentally was huge. We felt we could move forward,” Rabeya says.

The operation itself took almost five hours. Because the septum and the structural cartilage of the nose had been so extensively destroyed in the accident, Mr Navaratnam needed to source rebuilding material from elsewhere in Zahid’s own body: cartilage from his ribs, and a sheet of soft connective tissue from behind his ears, to reconstruct the septum and rebuild the nasal framework from the inside. “He said it was one of the more technical challenges he’s done,” says Rabeya.

The original scar running down the length of Zahid’s nose was also revised during surgery. “You can’t even see it now,” Rabeya says. The lip injury, which had been closed in A&E in the hours after the accident, had healed well and needed no further surgery – something Mr Navaratnam confirmed at the consultation, to the family’s relief.

Zahid wore internal and external splints for two weeks following the operation. “The splints were the worst part. I couldn’t breathe properly, and it hurt when they came out,” he says. “But straight after, I could breathe so much better. Instantly.”

Returning to normal life after post-trauma rhinoplasty

Swelling in the weeks after surgery was significant, as expected with reconstruction of this scale, and Mr Navaratnam was clear from the outset that full settling of the result would take twelve to eighteen months, with the nose designed not just for how Zahid looks now, but for how his face will mature as he gets older.

More than a year on, Zahid has regained his confidence and even returned to boxing. “He’s reassured me my nose is fine now – it’s stronger,” Zahid says of Mr Navaratnam. “I’m really happy with it.”

For Rabeya, the outcome goes beyond appearance. “It’s not just the physical side, fixing his nose. Functionally, he feels great: his breathing, his sleep, all of it.”

The importance of choosing the right surgeon

Looking back on the months between the accident and surgery, Rabeya is candid about how much the search for the right consultant matters – not just clinically, but in how a family is treated along the way.

“For me, it wasn’t just the physical side, him fixing the nose. It was the reassurance, the way he spoke with Zahid and with us. It was respectful, and personal. Our consultations would often run over because we were just chatting.

“It was the whole package. If you’d asked me to pay another £10,000, I probably would have, because you can’t put a price on the experience we had, and the outcome of the operation itself.”

Asked what she would say to another family facing a similar situation, Rabeya doesn’t hesitate: find a surgeon who treats the whole person, not just the injury – someone who gives both patient and parent the confidence that they are genuinely in safe hands.

Recovering from post-trauma rhinoplasty

REVISION RHINOPLASTY SPECIALIST

The surgeon’s perspective

It was a pleasure to look after Zahid, and I looked forward to seeing him and his remarkable parents for follow-up consultations. This lovely gentleman, unfortunately, sustained a significant facial injury after a road traffic accident, which destroyed much of the cartilage in his nose. He underwent major nasal reconstruction under my care involving the use of his own rib and ear cartilage to completely reconstruct his nose and significantly improve his breathing.

After such a devastating injury, the impact of the distortion of the facial features combined with the significant functional limitations on breathing can be very overwhelming. My approach is to explain to patients what a realistic outcome is following major reconstructive nasal surgery. I go through the steps of the operation with diagrams and map out the recovery timelines, so the patient understands what to expect.

Zahid is a very robust and tough young man and dealt with the surgery and recovery well. It is also very important to have support when going through this type of treatment, and Rabeya and her husband were fantastic in guiding him.

I wish Zahid and his lovely family all the best in the future, and I hope I will still be invited to his wedding!

He kindly allowed his images to be shared 10 months after surgery.

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Ruby Webster
28 August 2026
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I was referred to Mr Navaratnam for nasal surgery after years of suffering from chronic nasal polyps and was extremely frustrated after managing it poorly for so long. Mr Navaratnam was comprehensive and thoughtful with each consultation and really took the time to walk me through every angle of my symptoms, the procedure, after care, and future management. I was quite nervous about the surgery but felt so comfortable in Mr Navaratnam’s capable hands. The surgery was a success and he truly changed my life. I can breathe properly, and taste and smell food, for the first time in about 5 years. He even referred me to his NHS practice so I could continue receiving care outside of my insurance, which is a true testament to the quality of care he provides. Thank you so much!
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Saul Bragman
21 August 2026
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Having Dr Annakan Navaratnam as my consultant for my septorhinoplasty has honestly been one of the best experiences I’ve had in healthcare throughout my entire life. Not only did he do an incredible job and genuinely change my quality of life for the better, but his empathy, warmth and patience, all alongside his deep expertise, have made me feel incredibly secure, looked after and calm throughout the entire process. He has shown so much commitment to being there for his patients, all the way from pre-surgery to over a year afterwards. I was certainly nervous on the day of my procedure, and he still found so much time to be there, reassure me and make me feel at ease both before and afterwards on the ward. You never feel like a patient on a conveyor belt. On that note, he has always made me feel incredibly comfortable in our appointments, and clearly cares deeply about every one of his patients. I never feel rushed, and he always makes a real effort to ensure I’m happy and that any concerns are properly addressed. Alongside this, he is very attentive to your overall health and, without hesitation, makes sure the ball is always in motion for any other investigations you may need. This isn’t a consultant who simply does the job, ticks the boxes and ushers you away for a follow-up in the distant future, impossible to reach in the meantime. He is an incredible consultant and surgeon who is deeply passionate about caring for his patients and his speciality. I always know that if I need help or advice, he is easy to get in touch with, and that is incredibly rare. I would wholeheartedly recommend Dr Navaratnam for any of your ENT needs.
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Anand 66 (Anand66)
15 August 2026
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I had septorhinoplasty earlier this year to correct a deviated septum and felt nervous following previous operations. However, Annakan and his team made me feel completely at ease throughout the entire process. On the day of surgery everything went perfectly, Annakan's excellent bedside manner made the experience comfortable. He is incredibly talented, polite, knowledgeable and friendly, and was always available both before and after the surgery to answer any questions or concerns I had. I would highly recommend Annakan to anyone considering undergoing a similar procedure. I am extremely for the care and support I received throughout my experience.
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Rishi Mandavia
9 July 2026
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Dr. Annakan kindly treated our four-year-old son after he suffered a broken nose, successfully repositioning it under a general anaesthetic. From start to finish, both Dr. Annakan and his anaesthetist colleague, Dr. Yumna, provided exceptional care. They made what could have been a very stressful experience feel completely seamless. Their warmth, professionalism and reassuring manner immediately put us at ease and, most importantly, they made our young son feel comfortable and safe throughout. Dr. Annakan is clearly an excellent surgeon, but what really sets him apart is the genuine care he shows for his patients and their families. He takes the time to listen, explain everything clearly, and makes you feel that you’re in the very best hands. That combination of technical excellence and sincere compassion is rare. I’ve also spoken to several other people who have been treated by Dr. Annakan, and every one of them has had an equally exceptional experience. It’s evident that this level of care is simply how he practises. We are incredibly grateful to Dr. Annakan and Dr. Yumna and would recommend them without hesitation to anyone seeking outstanding care.
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Lucy Marshall
27 June 2026
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Choosing a surgeon for revision rhinoplasty was one of the most daunting decisions I’ve ever had to make. After already having a poor experience with my first rhinoplasty, I was anxious about putting my trust in someone again. From my very first consultation with Mr Navaratnam, I felt completely at ease. There was never any pressure to book surgery or make a decision. In fact, he encouraged me to have consultations with other surgeons before deciding, but I honestly didn’t feel the need to. Something just felt right from that first appointment, and I’m so glad I trusted my gut. I explained everything that had happened with my primary rhinoplasty, and he immediately understood the issues. He took the time to explain, in simple terms, exactly what had happened to my nose, drawing diagrams and even showing me some of his own published research to help me understand. It was obvious that he had an exceptional depth of knowledge and experience. He came to see me before surgery to go through everything one last time, and he was there again as soon as I woke up afterwards. Those moments meant so much and made me feel genuinely cared for. The aftercare was equally outstanding. I always had access to a specialist nurse 24 hours a day, and whenever she needed to check something with him, he responded incredibly quickly. I never felt like I was dealing with my recovery alone. I’m now just two months post-op, and I’m honestly still amazed every time I look in the mirror. Before this surgery, I had reached a point where I felt hopeless and didn’t think my nose could ever look the way I wanted it to. Somehow, he achieved a result that is even better than the morphs we discussed before surgery. He managed my expectations so carefully, which I now realise was incredibly humble because the outcome has gone far beyond what I thought was possible. My nose looks so natural, fits my face perfectly, and has given me a level of confidence I haven’t felt in years. It’s difficult to put into words just how much this has changed my life. I also want to mention his secretary, Claire, who was wonderful throughout the whole process. As I had a long way to travel, she was always so friendly, patient, and accommodating, making everything as easy as possible. I can’t thank Mr Navaratnam enough for what he’s done for me. His knowledge, surgical skill, attention to detail, and genuine care for his patients are second to none. I truly couldn’t recommend him more highly.
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Zarina Isaq
17 June 2026
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I had a septorhinoplasty with Mr Anakan, and I couldn’t be happier with my experience and results. From the very beginning, he was incredibly knowledgeable and took the time to explain everything in detail. He discussed the different techniques available and even drew out the anatomy to help me fully understand the procedure, which I really appreciated. Throughout the process, he was calm, professional, and reassuring, making me feel completely comfortable and confident in my decision. His aftercare was excellent, and I always felt well supported during my recovery. I am so pleased with the outcome and would highly recommend Mr Anakan to anyone considering septorhinoplasty. Thank you for such an amazing job! ⭐⭐⭐⭐⭐
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Darren
18 May 2026
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Mr Navaratnam is an experienced, expert surgeon coupled, unusually, with a genuinely thoughtful bedside manner and real empathy. He takes the time to listen carefully, remembers important personal details and tailors conversations and treatment discussions to the individual rather than treating patients like a number. I found him calm, reassuring, highly knowledgeable and exceptionally professional throughout. He explains things clearly without rushing, balances clinical expertise with warmth and creates real confidence in his judgement. An outstanding ENT consultant whom I would recommend without hesitation.
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Niels Redman
14 May 2026
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I would highly recommend Dr Navaratnam. His guidance throughout the recovery process, following surgery to treat a deviated septum, was especially precise and helped me achieve the recovery targets that were set before the surgery.
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husna g
5 May 2026
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I’ve been seeing Annakan for over a year now for follow-ups and a revision rhinoseptoplasty after being unhappy with the results from a previous surgeon. From the very beginning, he has been incredibly supportive and attentive. He has truly helped rebuild my confidence, and I’m very happy with how my recovery is progressing. From the initial consultation through to post-surgery care, he has always taken the time to listen to my concerns and answer every question thoroughly. He is one of the best and kindest surgeon I’ve ever met. Thank you so much for your amazing work!
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Elena
24 April 2026
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Dr. Navaratnam is an exceptionally kind and empathetic ENT who truly listens, takes the time to understand your history, and explains treatment options clearly and patiently. His approach made me feel heard from the very first appointment, and the care I’ve received was impeccable and has led to noticeable improvement. Beyond his clinical skill, his secretary Claire is warm, professional, and makes scheduling and visits so much easier. Overall I am very pleased with the service, it’s rare to find doctors who combine such expertise with real compassion. I highly recommend Dr. Navaratnam to anyone seeking an outstanding ENT.

TESTIMONIALS

Kind words from our patients

 

“I want to thank you for the incredible work you have done to ensure that I can breathe more easily and am more comfortable with my nose. I am so very grateful to you and I know it’s going to be life changing for me.”

“A small thank you for going the extra mile.”

“Thanks so much for all the care and attention I received from all of the staff in surgery, recovery and the ward, during my stay. All the staff were very caring and very nice.”

“Thank you very much for your effort and help.”

“I wanted to say thank you for all your help with my ear. You’ve been really understanding and patient with our situation. My experience has been nothing but positive from my initial consultation, the anaesthetist and the recovery team.”

“Thank you so much for helping me build my confidence with the septorhinoplasty! It really has changed my life for the better.”

 
Member of Royal Society of Medicine
Member of ENT UK
Member of GMB
Member of Royal Collage of Surgeons
Mr Annakan Navaratnam Member of British Facial Plastic Society
Mr Annakan Navaratnam Member of British Rhinology Society
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